:root{
  --ink:#0F172A; --ground:#F4F6F9; --line:#E2E8F0; --muted:#475569; --muted2:#334155;
  --blue:#1D4ED8; --green:#15803D; --red:#B91C1C;
}
*{box-sizing:border-box}
html,body{margin:0;background:var(--ground);color:var(--ink);font-family:Inter,system-ui,sans-serif}
a{color:var(--blue)} a:hover{color:#1E3A8A}
button{font-family:inherit}
button:disabled{cursor:not-allowed!important;opacity:.55}
h2{margin:0;font-family:'Space Grotesk',sans-serif;font-size:20px}
.g{font-family:'Space Grotesk',sans-serif}
:focus-visible{outline:3px solid #60A5FA;outline-offset:2px}

/* header */
.top{background:var(--ink);color:#F8FAFC;padding:18px 32px}
.top-in{max-width:1440px;margin:0 auto;display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:16px}
.brand{display:flex;align-items:center;gap:14px}
.logo{width:40px;height:40px;border-radius:10px;background:var(--blue);display:flex;align-items:center;justify-content:center;font-family:'Space Grotesk',sans-serif;font-weight:700;font-size:15px}
.brand-title{font-family:'Space Grotesk',sans-serif;font-weight:700;font-size:20px;letter-spacing:-.01em}
.brand-sub{font-size:13px;color:#CBD5E1}
.pills{display:flex;flex-wrap:wrap;align-items:center;gap:10px}
.pill{display:flex;align-items:center;gap:8px;background:#1E293B;border-radius:999px;padding:8px 14px;font-size:13px;color:#E2E8F0;border:0}
.pill-btn{cursor:pointer;min-height:36px}
.pill-btn:hover{background:#334155}
.dot{width:10px;height:10px;border-radius:50%;background:#4ADE80}
.dot.err{background:#F87171}

/* layout */
.wrap{max-width:1440px;margin:0 auto;padding:24px 32px 48px;display:flex;flex-direction:column;gap:24px}
.row-between{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:16px}
.split{display:flex;flex-wrap:wrap;gap:20px;align-items:flex-start}
.split.stretch{align-items:stretch}
.card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:20px;min-width:0}
.queue{flex:999 1 560px}
.detail{flex:1 1 400px;display:flex;flex-direction:column;gap:16px;position:sticky;top:12px}
.grow-520{flex:1 1 520px}
.grow-420{flex:1 1 420px}
.sub{margin:4px 0 14px;font-size:13px;color:var(--muted)}
.head-row{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:8px}
.small{font-size:13px;color:var(--muted)}
.error{background:#FEE2E2;border:1px solid #FCA5A5;color:#7F1D1D;border-radius:10px;padding:10px 16px;font-size:14px}

/* lanes + rules */
.lanes{display:flex;flex-wrap:wrap;gap:8px}
.lane{min-height:44px;padding:0 18px;border-radius:999px;font-size:14px;font-weight:600;cursor:pointer;background:#fff;color:var(--ink);border:1px solid #CBD5E1}
.lane.on{background:var(--ink);color:#fff;border-color:var(--ink)}
.lane .n{font-weight:500;opacity:.75;margin-left:6px}
.rules{display:flex;flex-wrap:wrap;gap:8px;align-items:center;font-size:13px;color:var(--muted)}
.rules-h{font-weight:600;color:var(--ink)}
.tag{padding:6px 10px;border-radius:6px}
.tag-la{background:#DBEAFE;color:#1E3A8A}
.tag-li{background:#FFEDD5;color:#9A3412}
.tag-ex{background:#E2E8F0;color:#334155}

/* KPI */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:14px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:12px;padding:16px 18px;display:flex;flex-direction:column;gap:4px}
.kpi-l{font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}
.kpi-v{font-family:'Space Grotesk',sans-serif;font-size:34px;font-weight:700}
.kpi-s{font-size:12px;color:var(--muted)}

/* queue */
.waiting{display:flex;flex-wrap:wrap;align-items:center;gap:12px;margin:10px 0 16px;padding:12px 14px;border-radius:10px;background:#FFFBEB;border:1px solid #FCD34D}
.waiting .big{font-family:'Space Grotesk',sans-serif;font-size:26px;font-weight:700;color:#92400E}
.waiting .lbl{font-size:14px;font-weight:600;color:#78350F}
.bar{flex:1 1 160px;height:10px;background:#FDE68A;border-radius:99px;overflow:hidden}
.bar>div{height:10px;background:#B45309;border-radius:99px}
.qlist{display:flex;flex-direction:column;gap:10px}
.qcard{border-radius:12px;padding:12px 14px;display:flex;flex-wrap:wrap;gap:12px;align-items:center;border:1px solid var(--line);background:#fff}
.qcard.on{border:2px solid var(--blue);background:#F8FAFF}
.qsel{flex:1 1 380px;min-width:0;text-align:left;cursor:pointer;background:transparent;border:0;padding:0;color:inherit;display:grid;grid-template-columns:56px minmax(0,1fr) auto;gap:14px;align-items:center}
.score{width:52px;height:52px;border-radius:12px;display:flex;flex-direction:column;align-items:center;justify-content:center;background:var(--ink);color:#fff}
.score b{font-family:'Space Grotesk',sans-serif;font-size:20px;line-height:1}
.score span{font-size:10px;color:#CBD5E1}
.qmid{min-width:0;display:flex;flex-direction:column;gap:4px}
.chips{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.ind{font-size:11px;font-weight:700;padding:3px 8px;border-radius:6px;text-transform:uppercase}
.badge{font-size:11px;font-weight:700;padding:3px 8px;border-radius:6px}
.b-new{background:#DCFCE7;color:#166534}
.b-out{background:#FEE2E2;color:#991B1B}
.qtitle{font-weight:600;font-size:15px;color:var(--ink);overflow-wrap:anywhere}
.qnext{font-size:13px;color:var(--muted2)}
.qright{display:flex;flex-direction:column;align-items:flex-end;gap:6px;font-size:12px;white-space:nowrap}
.qright .v{color:var(--ink);font-weight:600}
.qbtns{display:flex;gap:8px;flex:0 0 auto}
.btn{min-height:48px;min-width:104px;padding:0 14px;border-radius:10px;font-size:14px;font-weight:700;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:6px}
.btn-acc{background:#F0FDF4;color:#166534;border:1px solid #16A34A}
.btn-acc:hover:not(:disabled){background:var(--green);color:#fff}
.btn-rej{background:#FEF2F2;color:#991B1B;border:1px solid #DC2626}
.btn-rej:hover:not(:disabled){background:var(--red);color:#fff}
.showall{margin-top:12px;min-height:44px;width:100%;border:1px dashed #94A3B8;background:#F8FAFC;border-radius:10px;font-size:14px;font-weight:600;color:var(--muted2);cursor:pointer}
.empty{padding:24px;text-align:center;color:var(--muted);font-size:14px;border:1px dashed var(--line);border-radius:12px}

/* status chips */
.st{font-size:12px;font-weight:700;padding:4px 10px;border-radius:999px;white-space:nowrap}
.st-New{background:#E2E8F0;color:#1E293B}
.st-Accepted{background:#DBEAFE;color:#1E3A8A}
.st-Rejected{background:#FEE2E2;color:#991B1B}

/* detail */
.d-title{margin:0;font-family:'Space Grotesk',sans-serif;font-size:22px;line-height:1.2;overflow-wrap:anywhere}
.facts{display:flex;gap:10px;flex-wrap:wrap;font-size:13px}
.facts span{background:#F1F5F9;padding:5px 10px;border-radius:6px}
.console{background:var(--ink);color:#F8FAFC;border-radius:14px;padding:18px;display:flex;flex-direction:column;gap:14px}
.console-h{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px}
.console-h .t{font-size:12px;font-weight:700;letter-spacing:.1em;color:#93C5FD}
.bigbtns{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.bigbtn{min-height:64px;border-radius:12px;font-size:18px;font-weight:700;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:10px;background:#1E293B}
.bigbtn.acc{color:#BBF7D0;border:2px solid #22C55E}
.bigbtn.acc.on,.bigbtn.acc:hover:not(:disabled){background:var(--green);color:#fff;border-color:#4ADE80}
.bigbtn.rej{color:#FECACA;border:2px solid #F87171}
.bigbtn.rej.on,.bigbtn.rej:hover:not(:disabled){background:var(--red);color:#fff;border-color:#F87171}
.viewonly{font-size:13px;font-weight:700;color:#FDE68A}
.rejbox{display:flex;flex-direction:column;gap:10px;border-top:1px solid #334155;padding-top:12px}
.rejbox .q{font-size:14px;font-weight:700;color:#FECACA}
.reason{min-height:44px;padding:0 12px;border-radius:999px;font-size:13px;font-weight:600;cursor:pointer;background:#1E293B;color:#E2E8F0;border:1px solid #64748B}
.reason.on{background:#FCA5A5;color:#450A0A;border-color:#FCA5A5}
.rejbox label{font-size:13px;font-weight:600;color:#E2E8F0}
.rejbox textarea{border-radius:8px;border:1px solid #475569;background:#1E293B;color:#F8FAFC;padding:10px;font-size:14px;font-family:inherit;resize:vertical}
.confirm{min-height:48px;border-radius:10px;font-size:15px;font-weight:700;cursor:pointer;background:var(--red);color:#fff;border:0}
.note{font-size:13px;font-weight:600;padding:10px 12px;border-radius:8px}
.note-ok{background:#14532D;color:#DCFCE7}
.note-ok a{color:#BBF7D0}
.note-warn{background:#451A03;color:#FDE68A}
.note-bad{background:#7F1D1D;color:#FEE2E2}
.undo{min-height:44px;padding:0 14px;border-radius:8px;font-size:14px;font-weight:600;cursor:pointer;background:#1E293B;color:#E2E8F0;border:1px solid #475569;align-self:flex-start}
.console-f{display:flex;align-items:center;gap:8px;font-size:12px;color:#CBD5E1}
.dl{display:grid;grid-template-columns:130px minmax(0,1fr);gap:10px 14px;font-size:14px;line-height:1.45}
.dl dt{font-weight:600;color:var(--muted)}
.dl dd{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}
.sec{border-top:1px solid var(--line);padding-top:14px}
.sec-h{font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);margin-bottom:10px}
.factor{display:grid;grid-template-columns:110px minmax(0,1fr) 36px;gap:10px;align-items:center;font-size:13px;margin-bottom:8px}
.track{height:10px;background:#E2E8F0;border-radius:99px;overflow:hidden}
.track>div{height:10px;border-radius:99px;background:var(--blue)}
.ev{font-size:13px;overflow-wrap:anywhere;white-space:pre-wrap}
.two{display:flex;flex-wrap:wrap;gap:24px}
.two>div{flex:1 1 160px;min-width:0}

/* feed */
.feed-row{display:grid;grid-template-columns:72px minmax(0,1fr) auto;gap:12px;align-items:start;padding:12px 0;border-bottom:1px solid #F1F5F9}
.feed-row .time{font-size:12px;color:var(--muted);padding-top:2px}
.feed-row .txt{font-size:14px;overflow-wrap:anywhere}
.linkbtn{background:none;border:0;padding:0;color:var(--ink);font:inherit;text-align:left;cursor:pointer;text-decoration:underline;text-decoration-color:#CBD5E1}

/* funnel */
.legend{display:flex;flex-wrap:wrap;gap:14px;font-size:12px;margin-bottom:12px}
.legend span{display:flex;align-items:center;gap:6px}
.sw{width:12px;height:12px;border-radius:3px;display:inline-block}
.frow{display:grid;grid-template-columns:110px minmax(0,1fr);gap:10px;align-items:center;margin-bottom:12px}
.frow .stg{font-size:13px;font-weight:600;color:var(--muted2)}
.fbar{display:flex;align-items:center;gap:8px;margin-bottom:3px}
.fbar>div{height:12px;border-radius:4px;min-width:3px}
.fbar span{font-size:12px;font-weight:600}
.vals{margin-top:18px;display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px}
.val{border-radius:10px;padding:12px}
.val .l{font-size:12px;font-weight:600}
.val .n{font-family:'Space Grotesk',sans-serif;font-size:24px;font-weight:700}
.val .s{font-size:12px}

/* tracks + learning */
.trk{border:1px solid var(--line);border-radius:10px;padding:12px 14px;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;align-items:center;margin-bottom:10px}
.trk .nm{font-weight:600;font-size:15px}
.trk .mt{font-size:12px;color:var(--muted)}
.rrow{display:grid;grid-template-columns:170px minmax(0,1fr) 28px;gap:10px;align-items:center;font-size:13px;margin-bottom:9px}
.rrow .track{background:#F1F5F9}
.rrow .track>div{background:var(--muted)}

/* how it runs */
.howto{background:var(--ink);color:#F8FAFC;border-radius:14px;padding:22px}
.howto p{margin:4px 0 16px;font-size:13px;color:#CBD5E1}
.steps{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px}
.step{background:#1E293B;border-radius:10px;padding:14px;display:flex;flex-direction:column;gap:6px}
.step .n{font-size:12px;font-weight:700;color:#93C5FD}
.step .t{font-weight:600;font-size:14px}
.step .x{font-size:12px;color:#CBD5E1;line-height:1.4}

.toast{position:fixed;left:50%;bottom:20px;transform:translateX(-50%);background:var(--ink);color:#fff;padding:12px 18px;border-radius:10px;font-size:14px;font-weight:600;box-shadow:0 8px 24px rgba(0,0,0,.25);z-index:10;max-width:calc(100vw - 32px)}
.toast.bad{background:var(--red)}

/* phone */
@media (max-width:700px){
  .top{padding:14px 16px}
  .wrap{padding:16px 16px 40px;gap:18px}
  .card{padding:16px}
  .detail{position:static}
  .qsel{grid-template-columns:52px minmax(0,1fr);flex-basis:100%}
  .qright{grid-column:1 / -1;flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:flex-start;gap:10px}
  .qbtns{flex:1 1 100%}
  .qbtns .btn{flex:1 1 0}
  .dl{grid-template-columns:1fr;gap:2px}
  .dl dd{margin-bottom:10px}
  .rrow{grid-template-columns:120px minmax(0,1fr) 28px}
  .feed-row{grid-template-columns:56px minmax(0,1fr)}
  .feed-row>.st{grid-column:2}
  .kpi-v{font-size:28px}
  .brand-title{font-size:17px}
}